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Papier-Mettler provides an extensive customer support service to our customers in terms of any commercial and technical queries:
PM SmartContract offers a market driven pricing structure in line with the current raw material development (ICIS/Platts) reassuring you of fair prices.
PM SmartSteps provides customer focussed advice by means of an on-site assessment. Your technician, a machine manufacturer and a Papier-Mettler Quality Assurance Manager will analyse and assess the situation on site and develop a bespoke solution.
PM SmartStore - Would you like to support your warehouse during peak, reduce storage costs and increase flexibility? - Papier-Mettler with its warehouse capacity of 150,000 pallets and own truck fleet can offer you an efficient logistics concept which provides you a smooth delivery, even direct to store.
PM SmartSkills - Highly experienced, enthusiastic staff are regularly trained in house to enhance their product knowledge on film. They are awarded a certificate after successfully completing the training course which contributes to the professional and high standard of service we offer.
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